Self-Hosted WP Support Services
WordPress technical support services encompass site installation and configuration, implementation of mobile-responsive design themes, fixing broken websites, resolving lockouts, site security, recovery / restore from backup and much more…
I’ve been building and supporting WordPress websites since version 1.5, way back in 2005! My support services are based on 17 years of daily experience in WP website design, troubleshooting, client site management and WP SEO projects. All support plans include our fast WP technical support service;
Troubleshooting encompasses a variety of issues that can cause consternation to a site owner.
Securing your WordPress business site is a mission-critical risk management strategy. We are able to;
- Install the most appropriate website application firewall
- Configure the site to give you the best possible brute-force login protection from hacking attempts
- Enforce strong passwords
- Block illicit login attempts
- Block access to inappropriate areas
- Secure Admin Access
- Website security maintenance
Database & Site Backups
A regular backup regime, with backups stored off-site, is just plain common sense! We can provide;
- A Full Site Backup with off-site storage
- Automation of Monthly Database Backups, with off-site storage
- Recovery from Backup as/if required
From time to time it’s necessary to relocate your website to another hosting company;
- A disagreement with the hosting company
- A desire for better service at a lower cost
- A need to physically house the site in a different country.
Regardless of the reason, we can help you move the entire site to its new location, install and configure it and test that it is all working as it should be. We can also assist with;
- Locating new hosting for you
- Switching DNS (domain name server) records to point to the new hosting location
- Configuring hosting account – adding email addresses, setting up anti-spam and more
Security Audit & Implementation
WordPress Hacking Recovery
Website hacking is a global problem, and new weaknesses are found and exploited on a daily basis. When your website is hacked, and you need help, contact The SEO Guy for prompt assistance. We’ve got extensive experience in hacked WP site recovery from attacks.
Regardless of whether the problem is technical assistance;
- Blackhole Exploit
- Account takeover
- Admin password compromise
- Phishing attack
- Link injection
- Malware infection
- Virus infection
- Permissions exploit
We provide a full-service yearly Website Maintenance package that covers the above elements.
As part of WP tech support services, we provide comprehensive Website Audits to help you take your site to the next level of performance. We also have a comprehensive annual business website management plan that includes on-demand WordPress tech support services.
WordPress Emergency Troubleshooting
Emergency WordPress support services cover the full array of challenges that cause panic and confusion. Contact us today!
Page last updated on Monday, October 2, 2023 by the author Ben Kemp